Help and Support Channels

  • 1 hour ticket response time
  • A 1–hour Ticket Resolution Warranty

  • Our group of professionals will do their best to answer to your advice enquiries in approximately 1 hour. If, however, the problem you have stumbled upon requires help from the Admin =Team,= we will forward the ticket to the person on duty and will submit a reply to notify you.

  • Top quality support service
  • Top–class Customer Support Service

  • We are on–line for you 24x7x365 to offer you guidance and technical support and also to aid you with any issue that you may stumble upon while dealing with your virtual server. We can easily assist you with all pre–configured software applications, plus your OS, server admin panel (with respect to the VPS type) and the Site Control Panel made entirely by our developers.

  • Intuitive help center
  • An Educational Help Zone

  • Each section of the Site Control Panel that comes cost–free with your VPS gives an inbuilt articles base. You’ll find an array of descriptive how–to articles and reviews and a variety of step by step video courses that present all the common site maintenance responsibilities. You can view them by clicking the Help or Video buttons in the upper right corner of each Control Panel section.