1 hour ticket response
We are focused on giving a rapid and appropriate response to each customer support ticket sent by a customer. Our skillful help desk staff members will examine your query and will offer you the most efficient option. We offer a 1–hour response time guarantee for all tech support tickets. As a matter of fact, the average response time has proved to be 20 minutes.
A First–Rate Support Service
We have a team of web hosting support techs who are eager to answer all your questions anytime you need assistance. Most of our tech support staff members have many years of experience in the shared hosting industry, so you can constantly depend on quick and adequate answers to your requests.
A User–Friendly Help Section
Built into the Site Control Panel is an easy–to–browse Help Center, which features different information sources. You can search through a frequently updated knowledgebase offering web hosting account management articles and site administration articles, check our how–to video tutorials or explore the F.A.Q. library.