Service Uptime Guarantee

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Typically users consider only the features they'll get with a specific shared hosting plan and end up forgetting something just as important - the service uptime. As good as a plan can be, regular downtimes may result in lower search engine ranking positions and lost potential customers regardless of what the reason for them is. Of course, not many people would come back to a website that's inaccessible half of the time, not mentioning the wasted money in case you have invested in an advertising and marketing campaign. For this reason, whenever you acquire a new web hosting plan, you should ensure that the service is going to be stable and your sites will be online 24/7. This means more visitors, or in case that you have an online store, for example, greater uptime would mean more satisfied clients.

Service Uptime Guarantee in Shared Hosting

All of our shared hosting solutions come with a 99.9% service uptime guarantee. We can easily achieve that by using a cutting-edge cloud hosting platform where each individual service (files, emails, databases, etc.) has its own set of web servers. We do not run everything on one server as most providers do, so we have pretty much wiped out the downtime of any service and even in peak times we can balance the load between servers for the very best achievable performance of your web sites. If one machine fails, the other ones within the cluster will take over to provide continuous work of the web sites. To protect yourself from infrastructural difficulties, our server facilities use powerful diesel backup generators and a number of independent Internet providers as to make sure that visitors will be able to reach your internet sites no matter what. We also have a team of knowledgeable admins keeping track of the web servers 24/7/365.

Service Uptime Guarantee in Semi-dedicated Hosting

When you purchase a semi-dedicated server solution through our company, you will enjoy a guaranteed 99.9% uptime. Your account is going to be created on a cutting-edge cloud website hosting platform with a load-balancing system that practically eliminates any downtime. The files, email messages, stats and databases are all handled by their own clusters of servers, so even if there's a problem with one machine, your sites aren't going to be affected in the slightest. This enables us to offer a much more stable web hosting service in comparison with businesses that run everything on a single machine where a problem with a single service can take the entire machine down. To prevent infrastructure problems, our data centers use various Internet providers and powerful diesel generators, so regardless of what happens, the servers will keep working with no disruptions and your websites will remain up and running. Any software troubles are going to be dealt with immediately by our experienced group of administrators which check all web servers 24/7.

Service Uptime Guarantee in VPS

All of our Virtual Private Server plans feature a 99.9% uptime guarantee. The stability and availability of the service is guaranteed by redundant Internet providers and diesel-powered backup generators. Additionally, we work with new hardware for the physical web servers in which the VPS accounts are created to steer clear of any possibility of hardware crash and every part has been tested carefully. The security of your info is guaranteed by using enterprise-level hard disks working in RAID and the uptime warranty time includes all routine maintenance procedures, so your sites are going to be up and running virtually without any interruptions. Our competent admins will resolve immediately any software issue that could surface, so even if there is a problem with a different virtual private server account on the physical hosting server, your VPS will not be affected. The hosting server uptime is listed on our internet site and not concealed in our Terms of Service simply because we can keep our promise and provide you with a very dependable hosting service.

Service Uptime Guarantee in Dedicated Hosting

When you buy a dedicated server through our company, we guarantee that it's going to be operational a minimum of 99.9% of the time. For a start, your website hosting server will be constructed with new and thoroughly tested hardware components and we will not do any compromises with that. Our data center in the core of Chicago provides powerful diesel backup generators, so in the case of an outage your hosting server will still be working and with many redundant Internet service providers, your websites are going to be available if there is any connection difficulty. In the event of any unforeseen conditions, we have trained system admins that monitor all machines all the time and they can respond instantly to eradicate the problem in a very timely manner. Last in sequence, but not last in importance, our servers have software and hardware firewalls to stop the undesired traffic in the event of a DDoS attack.