Installation And Troubleshooting

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Aside from having more system resources, a good reason why you may get your own server and use it instead of a shared web hosting plan is the fact you could install and run a wide variety of software. With a shared account, you could use apps, which don't need root access and are not installed server-side, so if you require particular software for your Internet sites, you cannot set it up on a shared web server. This is not the case with a server of your own in which you are able to install anything you want. The downside is that you may not have much experience and taking care of your own machine is more complicated that managing a shared hosting account where the service provider handles the majority of things. This is why we offer an additional service for our server packages called Installation & Troubleshooting and you could make use of it any time that you encounter any difficulties with the administration of your machine.

Installation and Troubleshooting in VPS

The upgrade comes with 60 minutes of custom work on your web server, so if you get any of our virtual private servers plans, you can benefit from this service and have our administrators do various tasks which you cannot carry out yourself or you have no time. They can install and set up any piece of third-party software for you in case the installation is difficult or they can troubleshoot any app that does not operate properly for some reason. You'll be able to add the upgrade to your plan as frequently as you want depending on the time needed for a certain task and its complexity. Any remaining time shall remain available in your account for the future and you shall be able to see how many minutes are left inside your billing CP. Our Managed Services upgrade features half an hour of custom work on your hosting server as well, but in case you require more than that, you may always add the Installation & Troubleshooting upgrade with a couple of clicks through the billing area.

Installation and Troubleshooting in Dedicated Hosting

The upgrade is available with all of our dedicated hosting and provided you add it, our experienced administrators will be able to help you with anything on your hosting server. This includes installing any third-party software that you may want to use on the machine and troubleshooting any script that performs badly or doesn't run at all. Our upgrade features 60 minutes of work and in case a specific task isn't very time-consuming, we will add the remaining time to your account. You'll be able to check out how many minutes are left inside your billing Control Panel and use them whenever you require help again. The Installation & Troubleshooting upgrade can be acquired at any moment, so if you require something to be installed in the very beginning, you can add it to your order during the sign up procedure, while if you require help afterwards, you could add it from the server billing area. Thirty minutes of custom work are included in our Managed Services pack as well, but just in case you require more work to be carried out on the hosting server, the Installation & Troubleshooting upgrade will be a guarantee that your apps shall be installed and set up in the best possible way.