Extensive Online Documentation

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If you’ve never had a web hosting account or you’re switching companies and the new one deploys an account administration console that you have not seen before, you may become bewildered about how to accomplish a certain task in your account or on your PC. That is why, many web hosts have compiled a knowledge base, which recounts the most common questions and problems related to the specific platform they use, instead of including only some general info. This kind of knowledge base will enable you to find the necessary info quickly and effortlessly, so you will not have to spend loads of time and effort on things that may require something as elementary as hitting a button or checking a check box. In this way, not only can you get things done, but you can also acquaint yourself with many new and important things, both about the way you can manage your account and about the way the hosting service works in general.

Extensive Online Documentation in Shared Hosting

All shared hosting that we are offering come with a detailed knowledge base where you can find everything you may ever need to know about your hosting account. Regardless of whether you need to set up a brand new database, to forward a domain by means of an .htaccess file or to create an email address on your desktop PC or mobile phone, you can just check our help articles and all the info that you require will be there. When you open a given section of the Hepsia Control Panel, you’ll see articles that are related to the features that you can access through it. In case you want to check the whole article collection and get informed about all the features that Hepsia is offering, or only to read generic information about the hosting service, you can browse through the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our best to cover any predicament that you could face, but in case you do not find the information that you’re looking for, you can always get in touch with us, as our customer care team members are available 24x7.

Extensive Online Documentation in Semi-dedicated Hosting

We have compiled an extensive online knowledge base for all our current and potential clients, so if you purchase a semi-dedicated server account from us, you’ll be able to find any info that you are searching for at any time. We have tons of educative help articles, which will help you understand better what is happening in your semi-dedicated server account – "What is PHP?" and "What are file permissions?" are simply 2 instances. Our in-depth manuals will help you accomplish anything you wish – extract files from an archive, import a MySQL database, redirect a domain, and so on. Besides, we also have troubleshooting guidelines, which will permit you to find out what precipitates a certain problem and the viable solutions for it. If you are not able to send emails or your domain returns an HTTP 500 error message, for instance, you can examine our knowledge base and solve the issue right away. The articles can be accessed through each Control Panel section, as well as through the all-inclusive Help section.